This section displays the breakdown of the most affected configuration items by their downtime and outages.
To view and analyze the most affected configuration items by their downtime, click the Downtime tab.
This section displays a graphical representation of the breakdown of the most affected configuration items by their downtime, where,
The right hand side of the Y-axis provides details on the percentage of the total downtime for each Configuration Item (CI).
The line diagram represents the percentage to grand total outage downtime.
To view and analyze the most affected configuration items by their outages, click the Outages tab.
This section displays a graphical representation of the breakdown of the most affected configuration items by their downtime, where,
The line diagram represents the percentage to grand total outages.
Tip: Mouse-over the bar diagrams to view the details in a tooltip.
| Metric Used | Description |
|---|---|
| Downtime |
Period of time for which the outages persisted. |
| Percentage of Total Downtime |
The percentage of downtime as compared to the total downtime, within a specific time period. |
| Percentage of Total Outages |
The percentage of outages as compared to the total outages, within a specific time period. |
| Outages |
Number of the outages. |
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